Shipping policy
Shipping Policy
Order Processing
Orders are usually processed and shipped within 2–3 business days after purchase.
Orders placed on weekends or holidays may experience additional processing time.
Shipping Destinations
Escopica.com ships within Mexico and internationally.
Shipping Costs
Mexico
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Free shipping on orders over $2,500 MXN
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$250 MXN shipping fee for orders under $2,500 MXN
International Shipping
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Flat rate of $950 MXN
Shipping costs are calculated at checkout.
Delivery Times
Delivery times depend on the carrier (DHL) and destination:
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Mexico: approximately 2–3 business days
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International: approximately 5–7 business days
These are estimated delivery times and may vary due to factors beyond our control, including customs processes, weather conditions, or carrier delays.
Taxes, Duties & Customs Fees
All taxes, customs duties, and additional fees are the responsibility of the customer, for both domestic and international orders.
Escopica.com has no control over these charges and cannot predict their amount.
Delayed or Lost Packages
If a shipment is delayed or lost, Escopica.com will contact the carrier to investigate the issue and will get back to the customer with a solution as soon as possible.
Address Errors
Please make sure all shipping information is correct at checkout.
If an incorrect address is provided, Escopica.com will do its best to assist in resolving the issue and will assess each case individually.
Holidays & Exceptional Delays
Shipping and delivery times may be affected during holidays, sales periods, or high-demand seasons.